Return Policy

1. Returns and Refunds

*Refunds are processed and will appear in your account within 30 days. If you need any help or assistance, do not hesitate to reach out.

1.1 Non-Defective Products

All Sales Final:
- We only accept returns for defective products.
Note:
- This policy does not affect your statutory rights under consumer protection laws.

1.2 Defective Products

If you receive a product that is defective or damaged, please contact us within 7 days of delivery to initiate a return or exchange.

How to Contact Us:
- Email: sales@recoverwell.us
Options:
- Upon verification of the defect, we will offer one of the following solutions:
  - Repair of the defective item.
  - Replacement with a new item.
  - Refund of the purchase price.

Refund Processing Time:

Refunds are processed and will appear into your account within 30 days.

2. Inspection Process

Verification Required:
- All claims of defects must be verified by our team.
What We May Request:
- Photos or video evidence of the defect.
- Additional details about the issue.
- Proof of purchase
Next Steps:
- After reviewing the provided information, we will guide you through the next steps to resolve the issue promptly.

3. Non-Eligible Items

Exclusions:
- Items damaged due to misuse, improper installation, or normal wear and tear.
- Products that have been altered or modified after delivery.
Important:
- Such items are not eligible for returns, repairs, or refunds.

4. Final Sale and Exchanges

Final Sale:
- All sales are considered final unless the product is deemed defective.
Exchanges:
- We do not accept exchanges for non-defective products.

5. Legal Rights

Statutory Rights:
- This policy does not limit or exclude any rights you may have under applicable consumer protection laws.
Warranty:
- Any manufacturer's warranty that comes with your product is in addition to your legal rights.

Thank you for choosing RecoverWell . We value your business and are committed to providing you with exceptional service.